Frequently Asked Questions

Wash and fold with pickup and delivery is $2 per pound with a $30 minimum order. Comforters, pet beds, and sleeping bags have flat prices. See our pricing page for details.

Yes. The minimum order is $30, which is about 15 pounds of laundry.

We pick up and deliver 7 days a week, from 8am to 8pm.

Your clean, folded laundry is returned in about 48 hours.

We serve homes and businesses throughout Wilson County, Tennessee. Enter your ZIP code on our site to confirm we pick up at your address.

No. You can schedule recurring pickups or order only when you need us. The price is the same either way: $2 per pound.

If you would like us to leave your laundry at your address, just give us permission by email or text. Please note that once you give permission to drop off at an address, Urban Suds is no longer responsible for missing items.

Yes! New customers get 25% off their first order. Use code NEW2URBAN at checkout.

We wash with All Free Clear detergent. If you would like a scent, add a splash of Diva by Tyler for $2 per load.

Sort your laundry into bags the way you want it washed. Each bag is washed as one load, exactly as you provided it.

Yes, on request. Point out stained items when you place your order and we will spot treat them for $2 per item.

Yes. Just ask, and we will hang your clothes. Hangers are included at no extra charge.

Yes, we match up your socks.

Yes. Bag special-instruction items separately and let us know what you need. Hand washing is available for $10 per item. We do not hand wash formalwear.

Yes. Comforters are $25 for twin, $30 for full or queen, and $35 for king. Pet beds are $20 to $25 and sleeping bags are $20.

Please let us know within 24 hours of delivery if there is any problem with your returned laundry.

We take the utmost care with every garment. Our liability for a damaged item will not exceed $50 per garment, regardless of brand or condition, and total loss liability will not exceed $250 per order. We cannot be responsible for color loss, color bleeding, shrinkage, hidden weaknesses or defects in fabric, or for zippers, buttons, snaps, and decorative parts.

Yes. We serve salons, restaurants, health clubs, pools, and home health providers. Request a quote online or call 931-703-2002.

Not at this time. Urban Suds specializes in wash and fold laundry with pickup and delivery.

Urban Suds is a pickup and delivery service, so there is no storefront to visit. We come to you.